How Crowdsourcing Can Help Public Transport Innovate Successfully in an Era of Rapid Change
Andrew Nash for the Transportation Research Board: “Crowdsourcing is an organized way of involving people in decision-making and production. Crowdsourced products, like Wikipedia, are replacing established products. Crowdsourced services, like Uber, are replacing established services. Crowdsourced advice, like Trip Advisor, is replacing established experts. Crowdsourcing is becoming ubiquitous as people and organizations realize that it helps them make better decisions and produce better products.
