Alfa should not force opt-in users to unwanted services
To keep a backup SIM card during periods of poor network performance, I bought two SIMs from the only mobile operators in Lebanon, Touch and Alfa.
To my surprise, I was forcibly subscribed to a paid ringtone service on my Alfa line that I did not sign up for.
Unknown to many users, activating the Alfa SIM automatically enrolls them in the “Melody” service, a subscription that costs $0.24 per month. This is the cost of 2 minutes of local call time and 12 text messages.
