Soft Data and Public Policy: Can Social Media Offer Alternatives to Official Statistics in Urban Policymaking?
Marta Severo, Amel Feredj and Alberto Romele in Policy & Internet: “In recent years, decision makers have reported difficulties in the use of official statistics in public policy: excessively long publication delays, insufficient coverage of topics of interest, and the top-down process of data creation. The deluge of data available online represents a potential answer to these problems, with social media data in particular as a possible alternative to traditional data.
