NRI 2023: The Importance of Ongoing Skill Support for Achieving Digital Participation
The Good Things Foundation supports people in the UK with overcoming three critical barriers to digital participation: access, skills, and support. The foundation provides wrap-around support and online courses that cover a range of skills such as how to switch on a device, connect to a network, make an appointment with a doctor, make an online video call and avoid online scams.
The research shows that supporting individuals in becoming digitally included not only helps bridge the existing digital divide but also has broader impacts such as:
