Date published: May 16, 2016Back in 2000, ING Direct Canada – the digital bank that became Tangerine Bank – piloted a “biometric” mouse that would scan users’ fingerprints to help bypass the need for passwords.
“Installing the mouse involved 16 different registry changes,” says Charaka Kithulegoda, Tangerine’s chief information officer, referring to changes to computer settings. “We said, ‘The tech works great, the concept works, but the experience is awful.’”Paying without passwords and PINs
