The Berkman Center for Internet & Society at Harvard University seeks an experienced, motivated, and charismatic Core Program Coordinator to support our dynamic, high-functioning research center.
The official human resources language is below, followed by additional context and information. Applications will be collected online through the Harvard Law School Human Resources Site.
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Duties & Responsibilities
The Core Program Coordinator will advance the Center’s core functions by supporting a wide range of communications and outreach tasks, assisting our extensive community of interns and scholars, bolstering our events team and providing general administrative support to coordinate efforts of our core staff.Primary responsibilities relate to supporting four functions and staff of the Center and will include, but are not limited to:Communications and Outreach
o Assist with outreach for programs and events, including writing and editing copy, promoting activities through online and social media, and managing the content of webpages on the Berkman Center website.
o Copyedit and proofread outgoing communications, such as press releases, event publicity, project reports, etc.
o Update internal documentation with relevant job processes, policies, and standard operating procedures.Community Support
o Assist with the planning and implementation of our community programs and activities.
o Conduct outreach to prospective fellow and intern program applicants.
o Help to oversee application processes, including the use of application tracking software, trouble-shooting the platform, and interfacing with in-house web developers to fix bugs and scope new functionality.
o Support visa paperwork processing for international community members, including extensive communications with visitors and Harvard International Office.
o Provide logistical support for community-led initiatives, such as workshops and study groups.Events
o Work closely with Berkman staff to support needs related to meetings and events, including booking space, organizing catering, and coordinating other logistical tasks.
o Assist with all functions for the team, including management of event invitations, RSVP lists, event registrations and confirmations, email and print communications, and event metrics.
o Maintain internal and external events calendars across a wide-range of platforms and online services.
o Interface with special visitors and delegations and liaise with Berkman community members.
o Support internal communications about Center activities and participate in planning meetings.
o Manage all materials, printing, and supply needs for meetings, workshops, conferences, and other internal and external events.Operations and Administrative Support
o Answer and direct inquiries by phone, email, and in person; assist with reception of guests and visitors as needed.
o Interact with a broad range of administrative offices and colleagues across Harvard to keep the Center operating.
o Support daily use of Center space including management of daily schedules, calendars, and meeting rooms.
o Manage printing, correspondence, mailings, and related documents and materials.
o Facilitate the upkeep, maintenance, and repair of office space, furniture, and equipment.
Basic Qualifications
1-3 years providing complex, administrative support in a dynamic professional environment.
Additional Qualifications
BA/BS or equivalent preferred. Solid proficiency with a wide range of digital technologies is required, including Drupal, WordPress, MS Office, and Google Docs. The position requires someone with strong and effective communication skills for phone, written, and in-person interactions; the ability to tactfully and naturally engage a wide range of constituencies is crucial. Familiarity with Internet issues, interest in interdisciplinary social science scholarship are desirable. Flexibility and adaptability are critical; previous event planning experience would be helpful.
Additional Information
Based on the fast-paced and changing needs of the Berkman Center, the Core Program Coordinator will be called upon for other duties at short notice and must have strong communication, organizational, and community-building skills. The successful candidate must be comfortable with digital technologies, have a willingness to learn, and be a strong writer and editor. This person must be responsive to the daily operations of the Center as well as be able to deliver on longer-term projects. Will be required to staff some events and work occasional weekends and nights.
The right candidate will have heart, verve, and vigor; a can-do attitude; a very good sense of humor; and a strong desire to effect change in workplace and in the world. He or she will thrive in a committed, collaborative, and tight-knit community that encourages creativity and serious fun, values novel approaches to solving problems, continually builds upon best-practices and lessons learned, and supports its community members’ independent and collective goals.This is a term appointment currently expected to extend through June 30, 2016, subject to funding and departmental need.All offers to be made by HLS Human Resources.
About the Berkman Center
The Berkman Center for Internet & Society at Harvard University is a research program founded to explore cyberspace, share in its study, and help pioneer its development. Founded in 1997, through a generous gift from Jack N. and Lillian R. Berkman, the Center is home to an ever-growing community of faculty, fellows, staff, and affiliates working on projects that span the broad range of intersections between cyberspace, technology, and society. More information can be found at http://cyber.law.harvard.edu.
Commitment to Diversity
The work and well-being of the Berkman Center for Internet & Society at Harvard University are strengthened profoundly by the diversity of our network and our differences in background, culture, experience, national origin, religion, sexual orientation, and much more. We actively seek and welcome applications from people of color, women, the LGBTQIA community, and persons with disabilities, as well as applications from researchers and practitioners from across the spectrum of disciplines and methods.
To Apply
More information and the official Harvard Human Resource position listing can be found online, and applications must be submitted through the official Harvard channels described at the listing: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerID=25240&siteID=5341&AReq=37753BR
